• Equality & Diversity Policy
• Safeguarding Policy
• Modern Slavery Statement

At Connect Care, we believe that a diverse and inclusive environment is essential to delivering exceptional care. We are committed to fostering a workplace where everyone is respected, valued, and treated fairly. Our Equality and Diversity Policy reflects our dedication to promoting inclusivity and ensuring that discrimination has no place in our organisation, both for our staff and the people we serve. Please read our full Equality and Diversity Policy below to learn more about how we uphold these values.

1. Scope

Connect Care takes a zero-tolerance approach to any type of discrimination, bullying, harassment, and/or victimisation. This applies to staff, former employees, job applicants, Service Users, customers, suppliers, and visitors.

This policy underpins our organisation’s approach to discrimination and equal opportunities.

2. Introduction

People are treated as individuals and not discriminated against based on their protected characteristics. This will be supported by staff training, awareness, and policy reviews.

Protected characteristics include:

• Age
• Gender Reassignment
• Disability
• Pregnancy, Maternity, and Breastfeeding
• Race
• Religion or Belief
• Ethical Veganism
• Sex
• Sexual Orientation

This policy protects against:

• Direct Discrimination
• Discrimination by Association
• Harassment
• Victimisation
• Bullying
• Unfair Treatment due to Pregnancy and Maternity

3. The Working Environment

Our organisation is committed to providing a workplace free from discrimination and ensuring equal opportunities. We strive to build a diverse workforce that reflects the community.

4. Recruitment and Selection

Connect Care Ltd ensures recruitment and promotions are based on objective criteria, without discrimination against individuals or groups.

5. Monitoring and Audit

Equality and Diversity will be monitored under our governance and quality management procedures, including annual audits of:

• Policies and Procedures
• Recruitment Records
• Printed Information
• Quality Questionnaires (Service Users, Families, Staff, Stakeholders)
• Complaints
• Training & Competency Assessments

Monitoring data will be analyzed to identify trends, forming part of our service improvement plan.

Staff must stay informed about legal changes and their responsibilities regarding Service Users and colleagues. In the social care sector, services must respect cultural and ethnic needs to ensure high-quality, personalized care.

Connect Care Ltd is committed to ensuring that there is no modern slavery or human trafficking in any part of our business or supply chains. This statement outlines our commitment to combating modern slavery in accordance with the Modern Slavery Act 2015.

Modern Slavery and Human Trafficking Statement

Our Organisation’s Structure

Our organisation has a structured and efficient staffing model ensuring high-quality service delivery.

Staff and Resources for Contract Delivery

1. Registered Manager: Jimi Areoye

• Manages daily service operations.
• Monitors contract delivery and compliance.
• Ensures legislative adherence.

2. Deputy Manager: Precious Eseose

• Oversees facility operations.
• Plans staff rotas.
• Supports policy implementation.

3. Human Resource Manager

• Recruits and hires staff.
• Organises training.
• Maintains workplace morale.

4. Marketing & Communications Manager

• Creates campaigns.
• Manages brand image.
• Handles PR and media.

5. Book Keeper

• Manages finances.
• Handles staff salaries.
• Prepares tax filings.

6. Senior Carer

• Supervises care staff.
• Maintains care plans.
• Ensures compliance with health standards.

7. Carers/Support Workers

• Assists clients with daily activities.
• Prepares meals.
• Maintains health records.

Our Business and Supply Chains

Connect Care Ltd delivers services without subcontractors, ensuring control over ethical standards.

Our Policies in Relation to Slavery and Human Trafficking

• Anti-Slavery and Human Trafficking Policy.
• Code of Conduct.
• Whistleblowing Policy.

Our Due Diligence Processes

• Regular audits.
• Employee training.
• Ethical recruitment practices.

Risk Assessment in Business and Supply Chains

We monitor risks in labour-intensive areas and ensure compliance with ethical labour standards.

Steps Taken to Assess and Manage Risks

• Background checks on staff.
• Ethical hiring practices.
• Training to identify and report exploitation.

Our Effectiveness in Combating Modern Slavery

• Regular staff audits.
• Whistleblowing reports and investigations.
• Training feedback evaluations.

Training and Capacity Building

We provide targeted training to all staff to increase awareness and detection of modern slavery.

Commitment to Continuous Improvement

• Regular policy reviews.
• Industry compliance alignment.
• Enhanced training programmes.

Reporting Concerns

Reports can be made confidentially through designated channels.

Organisational Approval

Approved by management on 21st October 2024.

Jimi Areoye
Registered Manager